Head End System
Gateware HES
Aidon Gateware 3 is designed for DSOs modernising their metering infrastructure. It supports multi-utility operations, and combines head-end functionality with advanced LV-grid monitoring. Available as an on-premises solution or a hosted SaaS model, Gateware scales effortlessly from small deployments to infrastructures managing hundreds of thousands of meters.
Overview
Aidon Gateware 3 is a robust Head-End System (HES) platform at the core of Aidon’s AMI solutions. With an intuitive web-based user interface and modern integration capabilities, it enables utilities to efficiently manage operations and seamlessly connect with their existing systems.
Features
Gateware collects, processes, and distributes metering data, event logs, and device statuses across electricity, water, heating, and cooling networks.
Easy-to-use graphical user interface and integrated reporting tools provide visibility into devices, metering points, metering data, and overall system performance, helping DSOs identify issues and optimise operations.
Flexible role-based access control ensures secure and granular access across organisations. User roles are managed through Keycloak, and each user can be assigned multiple roles and organisations, helping improve compliance, security, and operational control in complex environments.
Gateware supports water, district heating, and cooling meters via Aidon’s metering devices or third-party gateways. This allows DSOs to use one head-end system for metering data across utilities, reduce communication costs, and extend the life of existing meters.
offering
What Gateware HES includes
Scalability
Various optional modules and flexible architecture enable seamless scaling to meet evolving utility needs, whether deployed on-premises or as SaaS.
Multi-utility and multi-tenancy
Designed for integrating the management of electricity, water, heating, and cooling metering, also as multitenancy environments.
Proven performance
With over 80 successful deployments for 130 customers, Gateware delivers trusted performance backed by experience.
Browse related products
Aidon 7000-series meter combine a reliable smart meter, connectivity, versatile sensors, and interfaces with high performance. The reliable device platform is designed to meet the requirements of distribution system operators of different sizes and operating in diverse conditions. The meter portfolio includes DC, CT, and CT/VT models.
The Aidon 8000-series meter combines proven expertise with modern design and cutting-edge technology to meet today’s and future energy distribution needs. It offers a compact form factor and innovative features that support advanced smart grids. The meter portfolio includes DC, CT, and CT/VT models for applications ranging from household metering to high-accuracy requirements.
Aidon Feeder Line Measurement Device (FMD) provides load measurements and other electrical parameters from each low voltage feeder line connected to the transformer station. FMD connected to the Aidon’s CT meter makes it a complete solution for monitoring of distribution transformer stations and the low voltage network.
Aidon One is an efficient SaaS solution optimised for the needs of energy distribution companies. Designed for mobile use, Aidon One is an ideal tool for field staff. Its modularity and interactive map interface bring together real-time fault analysis, customer data, and field work management. Visualising RF network and connectivity parameters enables faster troubleshooting and issue resolution.
Energy Data Manager collects, validates and manages energy data for electricity, gas and water utilities, energy retailers, TSOs/DSOs, and large energy users. Built on a scalable, cloud-native time-series platform, it delivers accurate, high-quality metering data to support operational processes, analytics and regulatory compliance.
Unlock full potential by combining our modules
Energy Data Manager collects, validates and manages energy data for electricity, gas and water utilities, energy retailers, TSOs/DSOs, and large energy users. Built on a scalable, cloud-native time-series platform, it delivers accurate, high-quality metering data to support operational processes, analytics and regulatory compliance.
Revenue Protector helps utilities identify non-technical losses, abnormal consumption and water leaks through continuous metering data analysis. Using machine learning and anomaly scoring, it prioritises suspicious cases and supports energy balance calculations. These features help teams detect issues earlier, reduce manual checks and plan field inspections more accurately.
Demand Analyzer uses metering data to support customer clustering, demand forecasting, portfolio management and energy community calculations. Built on the Energyworx time-series platform, it helps utilities and energy retailers better understand consumption patterns and improve load forecasting and portfolio analysis.