Services
Lifecycle and Support Services
Lifecycle & Support Services cover the activities required to deploy, integrate, operate and evolve our solutions throughout their lifecycle. They include installation, system integration, testing and commissioning, project support, training, maintenance, technical assistance and firmware evolutions.
Overview
Our services provide end-to-end support across the solution lifecycle, from deployment and integration to operation, maintenance and evolution. Services are designed to support implementation, ensure continuity in operations and adapt solutions over time to changing technical and business needs.
Benefits
Structured support for installation, integration, testing and commissioning.
Maintenance and technical support throughout the solution lifecycle.
Validation, testing and project management support from pilot to full deployment.
Firmware evolutions to address changing technical and business needs.
offering
What Lifecycle & Support Services include
Deployment & Integration
Supports solution implementation from initial setup to go-live. Includes installation, system integration, configuration, commissioning and testing, TCA, FAT and SAT, as well as project management and training
Operations & Support
Supports reliable operations throughout the solution lifecycle. Includes corrective maintenance during and after the warranty period, AMS contracts across three support levels, and remote or on-field technical assistance
Evolution & Customization
Supports the adaptation and evolution of solutions over time. Includes custom firmware evolutions to address specific technical, operational or business requirements
Related offering
Browse related products and services
MaaS is a fully managed metering service for utilities seeking efficiency, flexibility, and future readiness. It eliminates heavy investments, accelerates AMI rollout, and keeps your metering infrastructure adaptable to changing needs. For a predictable fee, we cover end-to-end metering from devices to data collection, storage and processing, taking responsibility for metering operations and integration with your business systems.