Reducing operational complexity and total cost of ownership

We streamline the operations of your smart metering infrastructure.

Overview

We support Utilities with digital tools and flexible service models that simplify metering operations, optimize resources and improve performance.

We offer both standalone solutions and Metering-as-a-Service options, allowing each customer to choose the level of engagement that best fits their needs.

Our approach reduces complexity, accelerates AMI rollout and drives efficiency and reliability.

Use Cases

Operational use cases addressed:

Metering as-a-Service

End-to-end management of metering operations, covering everything from data collection, storage, and processing.

It provides a comprehensive set of SLA-backed services including hosting, monitoring, customer reporting, software updates, troubleshooting and field support.

By replacing heavy upfront investments with a predictable service fee, MaaS simplifies budgeting, reduces operational complexity, and gives utilities the flexibility to scale and integrate new technologies over time.

Metering infrastructure monitoring

Allows utilities to monitor and troubleshoot metering processes through granular data visualization on a map-based platform.

Users can filter and analyze information at different levels , such as individual meters, communication performance, or RF network parameters to quickly identify issues, optimize connectivity, and improve overall system reliability.

Workorder management and troubleshooting

Creation, assignment, and tracking of field work orders for metering and network activities.

The system integrates with the Customer Information System (CIS) to streamline reporting, ensure real-time status updates, and improve coordination between field teams and operations, reducing downtime and enhancing service quality.

Field operations

Manage all field activities for meters and concentrators, including installation and removal, handling of non-reachable devices, reading, reprogramming, and device resets.

SLA Management

Service level agreements tracking across all metering activities to ensure performance and compliance.

KPIs include communication reliability, installation accuracy, timely measurement collection and reporting, on-time remote work order execution, rapid alarm handling, and efficient meter installation scheduling.

Solutions

Discover our solutions

Explore a selection of our best-fit solutions, designed to address your key operational needs and accelerate your grid’s digital transformation.

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