Workorder and field manager
Manages field operations, task assignment, and maintenance workflows.
Aidon One
Aidon One simplifies and optimises utility operations. Its modular architecture and interactive map interface bring together real-time fault analysis, customer data, and field work management for smarter decision-making. Visualising RF network and communication parameters directly on the map enables faster troubleshooting and issue resolution.
Built as a high-security SaaS platform with guaranteed availability, Aidon One offers customisable map layers, mobile-friendly access for field crews, and seamless integration with CIS, NIS, and work order systems. Role-based views ensure the right information is available to the right teams.
Work order management is where Aidon One truly excels. The browser-based interface works across PCs, tablets, and smartphones, making it easy to plan, execute, and update tasks on the go. Compatible with any HES and metering devices, Aidon One guarantees compatibility across your infrastructure, while modern integration with customer information systems keeps workflows connected and efficient.
Simplified word order management
Aidon One simplifies planning and monitoring field tasks. Creating, assigning, and prioritising work orders for metering, repairs, maintenance, and inspections is simple, and tasks appear on a map. Customised templates and workflows can be used to match operational needs.
Power grid status and alarms at a glance
The Grid Management module gives DSOs real-time visibility into the low-voltage network. An interactive map provides quick access to events and alarms from meters, the power grid, and transformer stations, enabling fast response and improved operational control across the grid.
Customer communication made easy
With Aidon One, DSOs can send customer notifications and enable convenient online interaction. Customers are informed about planned installations or maintenance via SMS or email and can submit fault reports through the DSO's website. Automatised notifications about power quality deviations keep customers informed in real time.
Smart grid management planning
Aidon One helps utilities manage grid maintenance and statutory inspections efficiently. DSOs can schedule inspections, plan corrective actions, and customise templates, streamlining processes and improving operational control.
Visibility into AMI connectivity
AMI Connectivity in Aidon One gives DSOs a clear map-based view of metering points and connection quality. It helps monitor meter-reading performance, assess SLA targets, track performance trends, and quickly identify issues through summaries for troubleshooting, ensuring reliable data for billing and reporting.
Flexible integration options
Aidon One supports both traditional file-based methods and modern GraphQL APIs, adapting to your system needs. It connects directly with Aidon's reading systems and integrates with other vendors via standard interfaces. Key functions include ad hoc queries, remote switching, and map-based alarm visualization, ensuring interoperability and responsive control.